Introduction:
The Job Satisfaction Survey (JSS) evaluates how employees feel about nine workplace facets, combining 36 statements into a single evidence-based score. You rate each item on a six-point agreement scale, reflecting genuine day-to-day impressions.
The questionnaire reverses certain negatively phrased statements to keep response patterns balanced. Summed scores range from 36 to 216, classifying satisfaction as Dissatisfied, Ambivalent, or Satisfied and guiding interpretation through an intuitive gauge visual.
Complete the survey to spot strengths and pain-points that influence retention, morale, and productivity. Individual responses remain local to your browser. **Results do not constitute a clinical or legal assessment.**
Technical Details:
The tool converts raw Likert responses into a total score by automatically flipping values for reverse-coded questions and summing all 36 adjusted items.
Reverse-coding logic
- Original value 1 → 6, 2 → 5, 3 → 4
- Original value 4 → 3, 5 → 2, 6 → 1
- Applied only to flagged items
| Score band | Description |
|---|---|
| 36 – 108 | Dissatisfied |
| 109 – 144 | Ambivalent |
| 145 – 216 | Satisfied |
The calculation runs entirely in-browser, ensuring instant feedback without network requests.
Calculations & Scoring:
The process involves adjusting scores, summing all items, then mapping the result to a descriptive band.
All negatively worded responses are inverted to align higher values with higher satisfaction.
The adjusted values are summed to form a raw satisfaction score.
The total falls in the 109–144 range, indicating an ambivalent satisfaction level.
Final Result
Your overall JSS score is presented along with its descriptive band on a semi-circular gauge.
Step-by-Step Guide:
Follow these steps to complete the survey efficiently.
- Click Start Survey.
- Read each statement carefully.
- Select one radio option from “Disagree very much” to “Agree very much”.
- Repeat until the progress bar reaches 100 %.
- Review the coloured gauge and band label.
- Scroll to Your Responses for a printable summary.
FAQ:
Common questions about scoring, privacy, and interpretation.
Is my data stored?
No. All calculations run locally; nothing leaves your device.
What does a low score mean?
A total ≤ 108 signals notable dissatisfaction. Examine individual items to locate specific concerns.
Can I retake the survey?
Yes. Refresh the page or clear answers to start over; previous responses are erased.
How are reverse-coded items chosen?
Negatively worded statements are flipped so higher numbers always represent higher satisfaction.
May I share results with HR?
Yes. Use the printable summary or copy the results link; the encoded string contains only your answers.
Troubleshooting:
Resolve common issues quickly.
- Chart not visible – ensure JavaScript is enabled.
- Progress bar stuck – check that every question has one selected response.
- Link shows dashes only – you opened a blank survey; answer items then copy the new link.
- Gauge overlaps text on mobile – rotate device to landscape or widen the window.
- No print button – use the browser’s built-in print function from the menu.
Advanced Tips:
Get more insight from your scores.
- Track scores monthly to monitor morale trends.
- Break down items by facet to target specific improvements.
- Combine results with turnover data for deeper analysis.
- Export the encoded URL into spreadsheets for batch processing.
- Pair the survey with open-ended feedback for richer context.
Glossary:
Key terms used throughout the survey.
- Likert scale
- Six-point agreement scale used for all items.
- Reverse-coding
- Flipping responses so higher values reflect positivity.
- Total score
- Sum of all adjusted item values (36–216).
- Band
- Qualitative category derived from the total.
- Facet
- Specific job dimension such as pay or supervision.